LINKZ Terms and Conditions

Effective Date: March 8, 2026
Last Updated: April 1, 2026

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the LINKZ website (www.linkzedu.com), the LINKZ application (app.linkzedu.com), and any related services provided by LINKZ, LLC ("LINKZ," "we," "us," or "our"). By accessing or using our website, application, or services, you agree to be bound by these Terms. These Terms supplement, and do not replace, the LINKZ Client Agreement signed by each client. In the event of any conflict between these Terms and your signed Client Agreement, the Client Agreement shall control. If you do not agree to these Terms, please do not use our services.

2. User Accounts

Access to the LINKZ application (app.linkzedu.com) requires an authorized account. By creating or using an account, you agree to:
• Provide accurate and complete information
• Maintain the security and confidentiality of your login credentials
• Notify LINKZ immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

LINKZ reserves the right to suspend or terminate accounts that violate these Terms or are used in an unauthorized manner.

3. SMS/Text Message Terms

LINKZ offers optional automated SMS session reminders. By enabling SMS reminders in your account settings at app.linkzedu.com, you consent to receive recurring automated text messages from LINKZ, LLC regarding your scheduled sessions. Consent is not a condition of purchasing any services from LINKZ. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help.

Your phone number and SMS message records are handled in accordance with our Privacy Policy. Key points:
• Your phone number is shared with our SMS provider, Twilio, solely for the purpose of delivering text messages
• We do not sell, rent, or share your phone number with third parties for marketing purposes
• We do not send sensitive personal information, student records, financial data, or protected health information via SMS
• SMS message logs are retained for operational and record-keeping purposes

For more information, please see our full Privacy Policy here.

4. Confidential Information

Any and all information supplied by Client, Tutor, or LINKZ to Client, Tutor, or LINKZ is assumed confidential. Information may not be disclosed to other parties (i.e., teachers, professors, medical/mental health care professionals, administrators, etc.) without the disclosing party's written consent. This does not apply to information that is publicly available or that the recipient already properly knew, developed, or received independently. Confidentiality obligations survive termination of the Client Agreement. Please note that emails sent and received by LINKZ are not HIPAA-compliant.

5. Intellectual Property

All content, materials, software, branding, and intellectual property associated with the LINKZ website, application, and services are owned by LINKZ, LLC and are protected by applicable intellectual property laws. You may not:
• Copy, reproduce, distribute, or create derivative works from any LINKZ content or materials without prior written consent
• Use the LINKZ name, logo, or branding for any unauthorized purpose
• Reverse-engineer, decompile, or attempt to access the source code of the LINKZ application

6. Modifications to Terms

LINKZ reserves the right to modify these Terms at any time. When we make material changes, we will notify users by posting the updated Terms on our website and application with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the updated Terms. Any changes to the Client Agreement itself will require a written update signed by Client, LINKZ, and Tutor agreeing to the changes.

7. Entire Agreement

These Terms, together with our Privacy Policy and the signed LINKZ Client Agreement, constitute the entire agreement between you and LINKZ regarding your use of our services, website, and application, superseding all previous negotiations or agreements on this matter. In the event of any conflict between these Terms and a signed Client Agreement, the Client Agreement shall control.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

LINKZ, LLC
10440 Shaker Drive, Suite 105
Columbia, MD 21046
Phone: 410-290-5955
Email: info@linkzedu.com
Website: www.linkzedu.com

Copyright 2026 LINKZ, LLC